The New StoresOnline Pro creates one of the most innovative website-building environments of our day. During website development, you can experience the look and feel of your website as if you are a customer; meaning you can shop, navigate, order products, track orders, and more. Then, if you discover elements needing a change or decide you want to add more elements, you can edit, rearrange, add, and delete the elements all within a dynamic, point-and-click environment.

StoresOnline Pro eCommerce Platform Specifications:

Hosting Features

High Security

• SSL certificate provided by VeriSign® (SSL certificate provider for the top 10 U.S. banks and 93 percent of Fortune 500 companies)
• A physically secure data center monitored 24/7. Facility access is limited to experienced IT personnel
• Multiple firewalls to prevent unwarranted intrusion by hackers and viruses
• Regular updating and patching of system software and antivirus utilities

CISP/SDP Compliance

• Compliance with the guidelines set forth by the Visa and MasterCard CISP and SDP programs
• Adherence to a strict password policy for all employees and StoresOnline merchants

Built-in Redundancy

• Redundancy built throughout the entire hosting infrastructure, including a clustered storage environment, redundant servers, power circuits, Internet Service Providers, Internet connections, and more
• Failover redundancy in key areas, helping to ensure zero downtime in the event of a server or database failure

Regular Backup with Onsite and Offsite Storage

• Daily and weekly backups of all sites and databases
• Backup tapes stored onsite and offsite
• Tapes stored offsite in a secure granite repository that is highly resistant to all types of natural or nuclear disasters

Facility Maintenance and 24/7 Monitoring

• An Uninterrupted Power Supply and Backup Generator, coupled with a fire suppressive gas release system to guard against fire and power outage
• Dedicated air conditioning, ensuring a temperature-controlled environment for proper hardware functionality
• Data center vital signs monitored on a 24/7 basis
• IT staff members on call 24/7 to correct problems if an essential component fails
• An established Intrusion Detection System
• Weekly vulnerability scanning by Security Metrics®

High Bandwidth and Network

• Multiple T3 lines (fractional) to ensure a high level of bandwidth for data transmissions
• Multiple Internet Service Providers
• More than enough bandwidth to handle the high number of requests received by StoresOnline servers
• Enterprise-level routers, switches, and networking (Cisco Systems® technologies)
• 1 Gigabit data transfer

Data Storage

• Clustered environment (redundancy)
• EMC2® storage (enterprise-level RAID 5 technology)
• Oracle® 10G (RAC) database (enterprise-level RAID 1 technology)

Technical Support

• Email support
• 24/7 online chat support
• Live phone support
• Domain management

Product Features

Build Environment

Construct your website in a simplified and intuitive interface. With the clicks of your mouse, you will be able to add and edit content (e.g. images, products, headings, sitemaps, subpages, links, forums, etc.) in any page of your site; you have total control in a custom, drag-and-drop environment. By choosing this environment to build your website, you will discover the simplicity and ease of the process.
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Product Management

An enhanced product management interface allows you to import product information, manage availability, mark featured products, dictate regular and sale prices, and more. Product management also includes an automated inventory control feature that has the capacity to track the depletion of inventory through sales, notify you when a designated inventory minimum has been met, and notify customers when they order out-of-stock items.
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Page/Design Maintenance and Management

Adding page content, customizing the site's look and feel, and publishing content to the Internet couldn't be easier. Page content (such as text, images, products, links, headers, footers, etc.) can be easily customized, added, and changed, whether in the point-and-click environment or a traditional environment. Plus, you can complement your products and services with a completely custom design. Such designs include aesthetic and functional components, creating a greater sense of security and professionalism. Then, instantly publish your changes and updates (making the changes and updates live on the Internet) only when you are completely satisfied with their appearance.
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eCommerce Administration

You have complete control of every aspect of your eCommerce-enabled website. Add multiple credit card processors to collect payment information from customers around the globe, create custom, secure forms to collect sensitive customer information, and manage order processing through one complete interface. You can use the interface to convey the progress of orders, payment status, shipping waybill numbers, and more to customers who track their orders. Plus, if you need a drop shipper or sales office to process orders, you can establish roles and passwords so these individuals may have access rights to your account.

Customer Relationship Management

Securely keep track of and filter through basic information concerning each customer through order forms, contact forms, email aliases, and more. Further, when customers complete and submit a form, have your account automatically send a customized, confirmation email. If you are in need of an automated method of electronic marketing, use email marketing to send promotional material to customers who have personally requested information. Send the same bulk-email message to thousands of customers by the click of your mouse, and then set up an automatic un-subscription service for individuals who are no longer interested in the information.

Statistical Monitoring and Reporting

StoresOnline Pro has the ability to illustrate which marketing measures are effective for your site. For instance, by analyzing your website statistics, you may see which keywords are bringing in the most traffic or which search engine is referring the most customers to your site. You can also track how sales respond to changes in season and changes you make to your website and marketing. In addition, perform an automated analysis to calculate your website's conversion rate, sales per visitor, average sale size, and maximum per-click budget.